Medical escort
Licensed accompaniment inside partner hospitals: registration, department navigation, interpretation support, and visit-day logistics. We document the process, not clinical outcomes.
How we support your Lecheng visit
Leyimed combines an online information platform with offline escort services. Fees cover consultation, coordination, and escort — hospital treatment is billed separately by institutions.
Medical consultation (non-clinical)
Explain Lecheng policies, typical visit flows, and how to prepare records. We help you ask better questions of hospital physicians — we do not answer diagnosis or medication questions.
Premium checkup & precision screening
Coordinate appointments for executive health and screening programs available in the Pilot Zone, with pre-visit planning and on-site escort.
Wellness tourism flow
Structured itineraries that combine approved wellness, rehab, and follow-up visits with transparent scheduling — always subject to hospital acceptance.
Online + on-site model
Inspired by Leyimed’s China platform: knowledge-base answers, assistant-supported Q&A when needed, and handoff to humans when questions exceed scope.
Service FAQ
- Is Leyimed a hospital or clinic?
- No. We are a medical accompanying information and escort service (海南乐医通科技有限公司). Hospitals in Lecheng provide diagnosis and treatment.
- What does the WeChat mini-program 「博鳌乐城乐医通」 do?
- It supports pre-visit planning, escort booking, appointment assistance, pre-visit consult requests, and health-record organization for users in China’s WeChat ecosystem. This overseas site explains the same journey in EN/RU/TH/ID.
- What are the four service mechanisms?
- Public materials cite Lecheng curated selection (乐城严选), real-name authentication (实名认证), full-course accompaniment (全程陪护), and service guarantee (服务保障). They describe how we qualify partners and document service steps — not clinical results.
- Can Leyimed staff recommend a treatment plan?
- No. We explain policies and processes and help you prepare questions for hospital physicians. Treatment plans are determined only by licensed institutions and doctors.
- How does certified escort differ from a family companion?
- Certified escorts follow published service standards (including alignment with GB/T 47801—2026 boundaries), real-name verification, and traceable handoffs inside partner hospitals. They do not make clinical decisions.
- Can you arrange hospital-approved teleconsultation?
- We may help schedule hospital-linked video consults with licensed doctors before travel. Leyimed does not provide independent telemedicine diagnosis.
- Is on-site escort mandatory?
- Optional, but recommended for complex visits, language barriers, or elderly travelers visiting alone. Scope is agreed in advance.
- Which phone number should overseas patients use?
- 400-877-9996 — the overseas human hotline (7×24). Do not use legacy numbers from older Chinese web copies; confirm fees on inquiry.